For home users we provide a host
of products and services and we come to you so there’s no need to take you computer
anywhere or sit on the phone talking to someone using technical
speak that you don’t understand, while
the overpriced call charge goes up and up. We can supply
new computer hardware and software and we’ll come and
set it up for you and make sure you’re happy with how
it works before we leave – you won’t be left
on your own to figure it out. If things go wrong you can
call us out and we’ll come and help, alternatively
you can take out a home user maintenance contract which will
cover your call out and labour costs and we’ll give
you priority when you call. We’ll come and conduct
a health check on your computer at least twice a year to
ensure it’s kept in good health and remove any
malicious software you have running on it.
Computers are becoming increasingly more important
to us as users. With the continuing growth of the internet,
we need our computers to access services like online
shopping and banking as well as a wealth of information
covering almost any subject. Even just to do our everyday
jobs we need computers more to do things like home-working
and accessing company email from home. Just like with
our cars, when computers break down, we realise how
dependent we are on them. But unlike our cars computers
can not only break down through a fault but also through
malicious attacks from across the Internet and other
programs, even from a seemingly innocent looking email.
We can also unknowingly have programs sitting on
our computers which record our activity and personal
information, each key we press and what sites we
visit on the Internet.
We can have our passwords
stolen and give users access to our bank accounts
without even knowing.
As well as checking
all aspects of your computer’s
physical well being, like its memory, and hard
disk, we’ll check to see if you are protected
from the malicious attacks just mentioned. We will
scan
your computer to see if any viruses exist and if
there is any other malicious software running on
it. We won’t charge you for this and we’ll
highlight any problems we’ve found. You are
then free to have any remedial work carried out
by us should you choose.